Hotel Manager: Lead a Winning Team with Flexible Hours

Travelodge; Torquay; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

£35,000 per year salary shown

Annual bonus up to 13% based on KPI

Up to 50% room discount

Food and drink discounts

Pension scheme

Job summary

Travelodge Torquay is seeking a Hotel Manager to lead and develop a high-performing hotel team, ensuring an outstanding guest experience at all times. You will coach staff, manage inductions and drive brand-standard food and beverage practices where applicable.

You will also oversee rota planning, financial controls, safety compliance and guest feedback actions, while aiming to exceed KPIs and maintain strong communication across departments. This is a full-time on-site role in Torquay.

Qualifications

• Experience leading a hotel or service team.
• Customer-focused with strong communication skills.
• Ability to drive KPIs and team development.

Responsibilities

• Working with team members to create personal development plans for their career growth
• Recruiting motivated team members and making sure they have a warm and welcoming induction
• Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
• Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
• Reviewing customer feedback to produce targeted action plans for improvement as required
• Making sure rooms and public areas are cleaned using company best practice
• Reporting and overseeing any repairs or maintenance needed
• Additional responsibilities include rota management, banking and health & safety
• Driving awareness and engagement for our Team Members to earn more through our incentive schemes

Job description

Travelodge Torquay is seeking a Hotel Manager to lead and develop a high-performing hotel team, ensuring an outstanding guest experience at all times. You will coach staff, manage inductions and drive brand-standard food and beverage practices where applicable.

You will also oversee rota planning, financial controls, safety compliance and guest feedback actions, while aiming to exceed KPIs and maintain strong communication across departments. This is a full-time on-site role in Torquay.