Hotel Manager: Lead Events, Revenue & Guest Experience

Kew Green Hotels; Milton Keynes; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Discounted hotel stays around the glob

Attractive discounts across retailers,

FREE and UNLIMITED access to Leisure/俱

Personal and career development

24/7 Employee Assistance Line

Job summary

Kew Green Hotels in Milton Keynes seeks a hands-on Hotel Manager with a strong operational background to lead the team at our Georgian Manor property. You will drive day-to-day operations, profitability and guest experience while coordinating budgets, events and standards across departments.

Reporting to the Regional General Manager, you will recruit, train and mentor a diverse team of HODs, ensuring compliance with health and safety laws and delivering exceptional service for weddings and

Qualifications

• Managing budgets and controlling expenditure.
• Overseeing major events.
• Recruiting, training and managing hotel employees.
• Ensuring compliance with health, safety and licensing laws, as well as maintaining property and amenities.
• Continuously improving business operations through standard procedures, maximising revenue and monitoring employee performance.

Responsibilities

• Oversee day-to-day hotel operations and profitability.
• Guide and inspire a team of HODs to meet targets.
• Drive revenue, guest satisfaction and brand standards.
• Manage budgets, costs and compliance across the property.
• Lead continuous improvement and standard operating procedures.

Skills

Leadership

Communication

Financial acumen

Solution oriented

Customer focus

Innovative thinking

Team player

Job description

Kew Green Hotels in Milton Keynes seeks a hands-on Hotel Manager with a strong operational background to lead the team at our Georgian Manor property. You will drive day-to-day operations, profitability and guest experience while coordinating budgets, events and standards across departments.

Reporting to the Regional General Manager, you will recruit, train and mentor a diverse team of HODs, ensuring compliance with health and safety laws and delivering exceptional service for weddings and