Hotel Manager: Lead Operations & Banquets to Boost Revenue

Kew Green Hotels; Newport; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Discounted hotel stays

Leisure clubs access

Retail discounts

Personal and career development

Employee Assistance Line

Job summary

Kew Green Hotels is seeking an experienced Hotel Manager to lead the day-to-day operations at a Georgian manor property in Newport. You will oversee budgeting, events, and staff performance, driving revenue and ensuring exceptional guest experiences while maintaining compliance and safety standards.

The role reports to the Regional General Manager and requires strong leadership, financial acumen, and a hands-on approach to managing a diverse team in a hospitality setting.

Qualifications

• Strong Leadership: The ability to motivate and inspire a team, fostering positive work environment by leading from the front.
• Exceptional Communication: With excellent verbal and written communication skills, you are equally comfortable interacting with guests, employees and stakeholders.
• Financial Acumen: A solid understanding of budget management and the ability to drive revenue while controlling costs.
• Solution Driven: In all situations, your main goal is to provide as quick, clear and effective a solution as possible.
• Customer Centric: Dedication to ensuring exceptional guest satisfaction and experience.
• Innovative and Detail Oriented: Proactive in seeking opportunities to improve service delivery and maximise revenue, with a keen eye for detail in overseeing property maintenance, health and safety and compliance
• Team Player: Capability to recruit, train and manage a diverse team, fostering growth and development.

Responsibilities

• Managing budgets and expenditure.
• Overseeing major events.
• Recruiting, training and managing hotel employees.
• Ensuring compliance with health, safety and licensing laws, as well as maintaining property and amenities.
• Continuously improving business operations through standard procedures, maximising revenue and monitoring employee performance.

Skills

Leadership

Communication

Financial acumen

Solution oriented

Customer focus

Attention to detail

Team player

Job description

Kew Green Hotels is seeking an experienced Hotel Manager to lead the day-to-day operations at a Georgian manor property in Newport. You will oversee budgeting, events, and staff performance, driving revenue and ensuring exceptional guest experiences while maintaining compliance and safety standards.

The role reports to the Regional General Manager and requires strong leadership, financial acumen, and a hands-on approach to managing a diverse team in a hospitality setting.