Hotel Housekeeping Supervisor: Lead & Elevate Guest Service

Aimbridge EMEA; Pembury; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Industry leading training and career发展

Staff discounts on hotel products and

Stream pay & savings tools

Employee assistance programme 24/7

Uncapped incentives for performance

Staff meals on duty

Free staff parking

Job summary

Mercure Tunbridge Wells is seeking a Housekeeping Supervisor to lead the housekeeping team under the Head Housekeeper. You will drive staff development, ensure efficient staffing, and maintain top-quality cleanliness across guest rooms and public areas to deliver a first-class guest experience.

Collaborating with Reception and Reservations, you will ensure daily operations meet business needs and uphold Aimbridge Hospitality's standards across a renowned hotel portfolio.

Qualifications

• Keen eye for detail to maintain cleanliness of guest rooms and common areas.
• Experience in training and developing a hospitality team with regular coaching.

Responsibilities

• Lead the housekeeping team under the Head Housekeeper.
• Coordinate with reception and reservations to meet daily operational needs.
• Maintain high standards of cleanliness and guest comfort.
• Uphold brand standards and deliver an exceptional guest experience.

Skills

Attention to detail

Management skills

Time management

Communication skills

Guest experience focus

Job description

Mercure Tunbridge Wells is seeking a Housekeeping Supervisor to lead the housekeeping team under the Head Housekeeper. You will drive staff development, ensure efficient staffing, and maintain top-quality cleanliness across guest rooms and public areas to deliver a first-class guest experience.

Collaborating with Reception and Reservations, you will ensure daily operations meet business needs and uphold Aimbridge Hospitality's standards across a renowned hotel portfolio.