Guest Experience Housekeeping Attendant – Growth & Perks

Aimbridge EMEA; Pembury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Industry leading training

Staff discounts portfolio wide

Stream pay

Employee assistance programme

Uncapped incentives

Staff meals on duty

Free staff parking

Job summary

Aimbridge Hospitality EMEA is seeking a Housekeeping Attendant to support our Mercure Tunbridge Wells property in the United Kingdom. You will clean guest bedrooms and bathrooms, launder linen, replenish amenities, and ensure COSHH and health & safety standards are followed to uphold our brand's guest-service level.

You will work in a fast-paced environment, communicating effectively with hotel staff and guests.

Qualifications

• Must be able to maintain high standards of cleanliness and presentation.
• Ability to respond professionally to guest requests and inquiries.
• Demonstrates a proactive approach to delivering an exceptional guest experience.
• Follows brand and health & safety procedures at all times.

Responsibilities

• Clean guest bedrooms and bathrooms to required standards.
• Launder and manage linen as needed and replenish amenities.
• Maintain tidy common areas and report maintenance requirements.
• Adhere to health & safety, COSHH, and fire procedures; support a first-class guest stay.

Skills

Attention to detail

Time management

Communication skills

Guest experience

Job description

Aimbridge Hospitality EMEA is seeking a Housekeeping Attendant to support our Mercure Tunbridge Wells property in the United Kingdom. You will clean guest bedrooms and bathrooms, launder linen, replenish amenities, and ensure COSHH and health & safety standards are followed to uphold our brand's guest-service level.

You will work in a fast-paced environment, communicating effectively with hotel staff and guests.