Hotel General Manager

LGH Hotels Management Ltd; Glasgow; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading hotel management firm in Glasgow is seeking a Hotel General Manager to lead a full-service hotel. This role requires hands-on leadership, accountability for overall hotel performance, and a commitment to exceptional guest experiences. The ideal candidate will have experience in high-demand environments, strong commercial acumen, and a proven ability to develop successful teams. If you're a dynamic leader ready to take the next step, we want to hear from you.

Qualifications

• Current experience as a Hotel General Manager or Operations Manager ready for promotion.
• Strong understanding of city-centre hotel operations.
• Proven track record of team development and retention.

Responsibilities

• Lead the overall performance of the hotel.
• Set the tone and vision for operations.
• Ensure exceptional guest experiences consistently.

Skills

Leadership

Commercial confidence

Operational excellence

People-first thinking

Crisis management

Job description

Glasgow Argyle Hotel – Best Western Signature Collection

This is more than a hotel. This is a statement.

And we’re looking for a leader who’s ready to make one.

Set in the heart of Glasgow, the Glasgow Argyle Hotel is a distinctive city‑centre property with personality, pace, and purpose. We’re now seeking an exceptional Hotel General Manager to take the helm — someone who leads from the front, inspires high performance, and understands that great hotels are built on great people.

Opportunity

As General Manager, you’ll have full accountability for the overall performance of the hotel — commercially, operationally and culturally. This is a hands‑on leadership role where your presence matters, your decisions make a difference, and your ability to bring people with you will define success.

You’ll be trusted to:

• Set the tone and vision for the hotel
• Lead, coach and develop a passionate management team
• Deliver strong commercial performance across rooms, F&B, meetings and events
• Ensure exceptional guest experiences — consistently
• Create a positive, energising culture where teams feel engaged, supported and proud

What You’ll Be Known For

• Leadership that’s visible and authentic — your team know you, trusts you, and follows you
• Commercial confidence — you understand the numbers, the market, and how to convert strategy into results
• Operational excellence — standards matter to you, and you never lose sight of the detail
• People‑first thinking — you build managers, not just rotas
• A calm head under pressure — city hotels move fast, and so do you

About You

You’ll already be operating as a Hotel General Manager (or an ambitious Operations Manager / Deputy GM ready for the step up) within a full‑service hotel environment.

You’ll bring:

• A strong understanding of city‑centre or high‑demand trading environments
• Sound commercial and financial acumen
• A track record of developing and retaining talented teams
• The confidence to challenge, improve and innovate — while staying true to the brand