Guest-Facing F&B Assistant - Flexible Hours, Seasonal

Aramark Ltd; Stoke-on-Trent; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Merlin Magic Passes (free tickets)

On-site discount

Benefits app with discounts

Free uniform

Flexible working hours

Ongoing training and development

Free staff parking

Job summary

Aramark Ltd is hiring Food & Beverage Assistants for the Hotel Restaurant & Bar Team at Alton Towers Resort. This guest-facing, seasonal role runs until November 2026 with shifts across the week, including weekends, and early mornings or late evenings in the hotel setting.

Candidates with or without restaurant or bar experience are welcome; full training is provided. Excellent communication and a customer-focused attitude are essential for a fast-paced environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to work effectively under pressure and multitask in a fast-paced environment.
• Strong attention to detail, especially with cash handling.

Responsibilities

• Greet and serve customers in a friendly and efficient manner.
• Prepare and set up the restaurant.Provide menu knowledge and assist guests with allergen and dietary enquiries.
• Ensure smooth table turnover and memorable guest experiences.
• Prepare and serve a wide variety of beverages following recipes.
• Handle cash and card transactions using the POS system.
• Monitor and restock stock levels as needed.
• Collaborate with team during busy periods.
• Adhere to company policies and licensing regulations.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexible hours

Tools

POS system

Job description

Aramark Ltd is hiring Food & Beverage Assistants for the Hotel Restaurant & Bar Team at Alton Towers Resort. This guest-facing, seasonal role runs until November 2026 with shifts across the week, including weekends, and early mornings or late evenings in the hotel setting.

Candidates with or without restaurant or bar experience are welcome; full training is provided. Excellent communication and a customer-focused attitude are essential for a fast-paced environment.