Hotel Food & Beverage Assistant – Guest Experience

Harri; Ulceby; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Bed & Breakfast stays

F&B discount 50%

Employee Assistance Program

Hapi discounts platform

Long service awards

Recognition awards

Annual leave increases with service

Training and development

Job summary

leaf HOSPITALITY is seeking a friendly Restaurant Food & Beverage Assistant to ensure guests receive attentive service and a welcoming dining experience. You will support smooth restaurant operations, take orders, serve meals and assist with maintaining high standards throughout the team.

The role emphasizes hospitality, guest satisfaction and the ability to work in a busy environment, including evenings and weekends. Training and development opportunities are offered.

Qualifications

• Hospitality or customer service experience is desirable but not essential.
• Friendly, confident and professional approach.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast paced environment.
• Flexible approach to working hours, including evenings, weekends and holidays.

Responsibilities

• Deliver friendly, professional and attentive service within the restaurant.
• Welcome guests and help create a positive dining experience.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks in line with company standards.
• Maintain excellent knowledge of menus, promotions and available products.
• Respond to guest enquiries and requests professionally and promptly.
• Prepare and maintain restaurant areas to a high standard.
• Process payments and transactions accurately.
• Follow food safety, health and safety and company procedures at all times.
• Work collaboratively with colleagues to deliver exceptional guest experiences.

Skills

Hospitality

Customer service

Communication skills

Teamwork

Job description

leaf HOSPITALITY is seeking a friendly Restaurant Food & Beverage Assistant to ensure guests receive attentive service and a welcoming dining experience. You will support smooth restaurant operations, take orders, serve meals and assist with maintaining high standards throughout the team.

The role emphasizes hospitality, guest satisfaction and the ability to work in a busy environment, including evenings and weekends. Training and development opportunities are offered.