Food & Beverage Assistant - Restaurant- Casual Hours

Elite Hotels; Hook; On-site; GBP 18,000 - 24,000; Full time

Job summary

Elite Hotels in Hook, United Kingdom, is seeking a Food & Beverage team member to join the Breakfast service. You will greet guests with a smile and help start their day with outstanding service, working with the Breakfast team to ensure a warm welcome throughout their stay.

Responsibilities include assisting with food and beverage service to maintain the high 4 Red Star and 2 Rosette standards, preparing mise en place, and delivering impeccable guest care.

Qualifications

• Excellent customer service & communication skills
• Previous waiting experience is an advantage but not essential
• Bar experience is desirable but not essential

Responsibilities

• Assist with the service of food and beverages, maintaining high standards
• Lay up tables for the restaurant and prepare mise en place
• Provide warm, welcoming service to breakfast guests and communicate effectively
• Ensure guests are served to the highest standards and contribute to a positive dining experience
• Work as part of a team under the Breakfast department and report to the department manager

Skills

Customer service

Communication

Teamwork

Enthusiasm

Job description

Food & Beverage Overview:

To carry out table service of the Restaurant department, maintaining the maximum quality of standards required to ensure optimum guest satisfaction. Looking for a team member to join our team to ensure that guests are greeted with a smile and start the day with the level of service they can expect for the rest of their stay. You will work with the Breakfast team and make our guests feel welcomed and taken care of right from the start of the day. Reporting to the department manager, you will help ensure all food service runs smoothly and efficiently. You will also ensure our guests are served to the highest standards and endeavour to make every meal an occasion for its guests.

Food and Beverage Key Responsibilities:

• To assist with the service of food and beverages, ensuring the 4 Red Star and 2 Rosette standard is maintained
• To be familiar with and understand the day's menus.
• Lay up tables for the restaurant as directed.
• To check and prepare mise en place for each meal service.
• Correctly handle, store, and clean all food service equipment as detailed on the work plans.
• Excellent customer service & communication skills
• Be enthusiastic, presentable and enjoy working as part of a team
• Previous waiting experience is an advantage but not essential, as full training will be given
• Bar experience is also desirable, but again, not essential

At Elite Hotels, we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.