Hotel Duty Manager – Live-In Maternity Cover

Bespoke Hotels; Ullapool; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Live-in accommodation

Meals on duty

Staff discounts

Ongoing training and development

Career development opportunities

Job summary

Bespoke Hotels at the Caledonian Hotel in Ullapool is seeking a proactive Hotel Duty Manager to cover a 12-month maternity leave. You will oversee day-to-day hotel operations, coordinating Front of House, F&B and Housekeeping to deliver outstanding guest experiences.

The role offers live-in accommodation and a supportive management team, with exposure to all hotel operations and future development opportunities.

Qualifications

• Has previous supervisory or management experience within hospitality.
• May currently be working as an F&B Manager, Restaurant Manager, Assistant Manager or Senior Supervisor looking for their next challenge.
• Demonstrates excellent leadership and people management skills.
• Has a passion for delivering memorable guest experiences.
• Can remain calm and professional under pressure.
• Is highly organised with strong attention to detail.
• Has excellent communication and problem-solving abilities.
• Is flexible and willing to work shifts, including weekends and evenings.

Responsibilities

• Oversee the daily operation of the hotel across all departments.
• Lead and support Front of House, Food & Beverage and Housekeeping teams.
• Ensure exceptional guest service standards are maintained at all times.
• Handle guest feedback, complaints and service recovery professionally and efficiently.
• Conduct daily operational checks and ensure compliance with health, safety and licensing requirements.
• Support recruitment, training and development of team members.
• Manage room inspections and presentation standards.
• Assist with stock control, ordering and departmental cost management.
• Act as the senior manager on duty and be the main point of contact for guests and staff.
• Support with hotel administration, reporting and operational planning.
• Ensure company policies and procedures are consistently followed.

Skills

Supervisory exp

Leadership

Communication

Problem solving

Attention to detail

Shift flexibility

Job description

Bespoke Hotels at the Caledonian Hotel in Ullapool is seeking a proactive Hotel Duty Manager to cover a 12-month maternity leave. You will oversee day-to-day hotel operations, coordinating Front of House, F&B and Housekeeping to deliver outstanding guest experiences.

The role offers live-in accommodation and a supportive management team, with exposure to all hotel operations and future development opportunities.