Duty Manager (Maternity Cover - Starting October 2026) (Live-In Available)

Burlington Hotel; Ullapool; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Live-in accommodation

Meals on duty

Staff discounts

Training & development

Job summary

The Caledonian Hotel in Ullapool is seeking a hands-on Hotel Duty Manager to cover maternity leave and lead daily operations across departments.

You will work with senior management to deliver exceptional guest experiences, supervise Front of House, F&B and housekeeping teams, and drive service standards while ensuring compliance and team development.

Qualifications

• Experience in hospitality management or supervisory roles.
• Proven ability to lead teams across Front of House, F&B and Housekeeping.
• Strong leadership, communication and problem-solving abilities.
• Willingness to work shifts, including weekends and evenings.

Responsibilities

• Oversee the daily operation of the hotel across all departments.
• Lead and support Front of House, Food & Beverage and Housekeeping teams.
• Ensure exceptional guest service standards are maintained at all times.
• Handle guest feedback, complaints and service recovery professionally and efficiently.
• Conduct daily operational checks and ensure compliance with health, safety and licensing requirements.
• Support recruitment, training and development of team members.
• Manage room inspections and presentation standards.
• Assist with stock control, ordering and departmental cost management.
• Act as the senior manager on duty and be the main point of contact for guests and staff.
• Support with hotel administration, reporting and operational planning.
• Ensure company policies and procedures are consistently followed.

Skills

Leadership

Supervisory experience

People management

Communication skills

Problem solving

Flexibility

Job description

Hotel Duty Manager (Maternity Leave Cover)

Live-In Accommodation Available

Location:

Caledonian Hotel, Ullapool

Contract:

Fixed-Term Maternity Cover (12 Months)

Salary:

Competitive Salary + Live-In Option Available

About the Role

We are looking for an enthusiastic and hands-on Hotel Duty Manager to join our management team on a maternity leave cover contract.

This is an excellent opportunity for an ambitious Food & Beverage Manager, Restaurant Manager, Assistant Manager, or experienced Supervisor looking to take the next step in their hospitality career and gain exposure to all aspects of hotel operations.

As Duty Manager, you will work closely with the senior management team to ensure the smooth day-to-day running of the hotel, delivering exceptional guest experiences while supporting and leading departmental teams.

Key Responsibilities

• Oversee the daily operation of the hotel across all departments.
• Lead and support Front of House, Food & Beverage and Housekeeping teams.
• Ensure exceptional guest service standards are maintained at all times.
• Handle guest feedback, complaints and service recovery professionally and efficiently.
• Conduct daily operational checks and ensure compliance with health, safety and licensing requirements.
• Support recruitment, training and development of team members.
• Manage room inspections and presentation standards.
• Assist with stock control, ordering and departmental cost management.
• Act as the senior manager on duty and be the main point of contact for guests and staff.
• Support with hotel administration, reporting and operational planning.
• Ensure company policies and procedures are consistently followed.

About You

We are looking for someone who:

• Has previous supervisory or management experience within hospitality.
• May currently be working as an F&B Manager, Restaurant Manager, Assistant Manager or Senior Supervisor looking for their next challenge.
• Demonstrates excellent leadership and people management skills.
• Has a passion for delivering memorable guest experiences.
• Can remain calm and professional under pressure.
• Is highly organised with strong attention to detail.
• Has excellent communication and problem-solving abilities.
• Is flexible and willing to work shifts, including weekends and evenings.

What We Offer

• Competitive salary.
• Live-in accommodation available.
• Meals on duty.
• Staff discounts.
• Ongoing training and development.
• A fantastic opportunity to broaden your management experience across a full hotel operation.
• Supportive and friendly working environment.
• Excellent career development opportunities.