Hotel Duty Manager — Lead Team, Outstanding Guest Experience

Premier-Inn; Creswell; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Discounts on rooms/meals

Job summary

Premier Inn Stafford North Spitfire is hiring a Duty Manager to lead a reliable, high-performing team and ensure a warm, safe hotel experience for every guest.

If you’ve led people in retail or other customer-facing roles, you’ll bring strong communication and organisational skills to manage health and safety standards and deliver outstanding guest satisfaction every shift. This is a permanent role with day shifts and a clear career path.

Qualifications

• Experience leading teams in fast-paced environments.
• Proven ability to deliver outstanding customer service.
• Strong communication and organisational skills.

Responsibilities

• Lead a reliable, high-performing team to ensure smooth hotel operations.
• Oversee health & safety standards and guest experience.
• Inspire and motivate staff to maintain Premier Inn service excellence.

Skills

Leadership

Customer service

Communication

Job description

Premier Inn Stafford North Spitfire is hiring a Duty Manager to lead a reliable, high-performing team and ensure a warm, safe hotel experience for every guest.

If you’ve led people in retail or other customer-facing roles, you’ll bring strong communication and organisational skills to manage health and safety standards and deliver outstanding guest satisfaction every shift. This is a permanent role with day shifts and a clear career path.