Duty Manager

Whitbread; Stafford; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and savings schemes

Discounts on various goods and meals

Job summary

Whitbread's Stafford North Spitfire Premier Inn is hiring a Hotel Duty Manager to lead a friendly, high‑performing team and ensure a welcoming, safe guest experience. You’ll bring leadership experience from retail or similar environments and drive standards across service, safety and operations.

This permanent role is 24 hours per week with a pay rate of up to £13.86 per hour on day shifts. Immediate start available, with a clear career path and benefits through Whitbread.

Qualifications

• Experience leading people in a previous role (retail or similar) with a track record of delivering strong customer service.
• Ability to lead a team, communicate clearly and drive safety and service standards.
• Committed to an inclusive work environment and delivering exceptional guest experiences.

Responsibilities

• Lead a motivated, high‑performing team to ensure smooth hotel operations and guest satisfaction.
• Maintain health & safety standards and oversee service quality across shifts.

Job description

We're currently recruiting in our Stafford North (Spitfire) Premier Inn Hotel. Working 24 hours per week, paying up to £13.86 per hour.

Hotel Duty Manager - Premier Inn

Come and be a Duty Manager at Stafford North Spitfire Premier Inn

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate

Up to £13.86 per hour (day shift)

Contract Type

Permanent – we don’t do zero hours contracts!

Hours

24 hours a week

LOCATION

1 Spitfire Cl, Stafford ST16 1GX

Why You’ll Love It Here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What You’ll Do

Join our team at our Stafford North Spitfire Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 220229-4492

Advertised: 15 Oct 2026