Hotel Duty Manager - Guest Experience Leader

Premier Inn; Newton Abbot; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for their Newton Abbot location. The successful candidate will manage a dedicated team, ensuring high standards of customer service and hotel operations. Ideal applicants should have experience in leadership roles, particularly in retail or hospitality, and possess excellent communication and organisational skills. This permanent position offers 32 hours a week with competitive pay, alongside benefits including training, discounts, and a pension scheme.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or management roles with proven leadership skills.
• Ability to deliver outstanding customer experiences.
• Proficiency in managing health & safety standards.

Responsibilities

• Manage a high-performing team ensuring smooth hotel operations.
• Ensure adherence to health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership

Customer service

Communication

Organisational skills

Job description

A leading hotel chain is seeking a Duty Manager for their Newton Abbot location. The successful candidate will manage a dedicated team, ensuring high standards of customer service and hotel operations. Ideal applicants should have experience in leadership roles, particularly in retail or hospitality, and possess excellent communication and organisational skills. This permanent position offers 32 hours a week with competitive pay, alongside benefits including training, discounts, and a pension scheme.