Hostel Manager — Live-In Highland Retreat

Hostelling Scotland; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A youth accommodation charity is looking for a motivated Hostel Manager to oversee operations at Glen Affric Youth Hostel. This live-in role involves providing excellent customer service, managing a team, and ensuring guest safety and satisfaction. Ideal candidates should have experience in hospitality management and strong communication skills. Located in a remote area, the position offers opportunities for adventure in breathtaking surroundings.

Benefits

Employee Assistance Programme

Pension and holidays

Uniform provided

Qualifications

• Experience in managing a small team in hospitality.
• Exceptional communication skills in writing and verbally.
• Understanding of health and safety regulations.

Responsibilities

• Manage day-to-day operations of the hostel.
• Ensure quality guest experience and safety.
• Implement operational plans and risk assessments.

Skills

Customer service

Team management

Effective communication

Health and safety knowledge

Financial management

Job description

A youth accommodation charity is looking for a motivated Hostel Manager to oversee operations at Glen Affric Youth Hostel. This live-in role involves providing excellent customer service, managing a team, and ensuring guest safety and satisfaction. Ideal candidates should have experience in hospitality management and strong communication skills. Located in a remote area, the position offers opportunities for adventure in breathtaking surroundings.