Local Service Manager - Housing & Homelessness

Sanctuary Group; Cambridgeshire and Peterborough; Remote; GBP 42,000 - 45,000; Full time

Benefits offered by this job

33 days’ annual leave pro rata (rising

Pension scheme matched up to 7%

Health and wellbeing support

Company-paid life insurance

Flexible working options

Career development opportunities

Job summary

Sanctuary Group in Cambridgeshire is seeking a Local Service Manager to lead a homelessness service across East and South Cambridgeshire. This role involves managing temporary accommodation units, coordinating with partners, and delivering person-centred support to clients, with a strong emphasis on safeguarding and performance against KPIs.

You will lead a small team, manage budgeted services, and liaise with local authorities to ensure high-quality outcomes.

Qualifications

• Managerial experience in a similar service.
• Experience leading a small team.
• Ability to liaise with partners and local authorities.
• Full driving licence; travel is a requirement of the role.
• Knowledge of safeguarding principles.

Responsibilities

• Lead the overall delivery of the service through team management and liaison with the Area Service Manager.
• Develop and maintain relationships with partners, key stakeholders, and external agencies.
• Oversee service delivery and ensure compliance with KPIs.
• Manage the service’s financial performance and budget.
• Recruit, manage, and develop staff.
• Ensure flexibility around working hours to meet service needs.
• Take responsibility for health and safety within the service.

Skills

Leadership

Stakeholder management

Safeguarding

KPI understanding

Communication

Job description

Sanctuary Group in Cambridgeshire is seeking a Local Service Manager to lead a homelessness service across East and South Cambridgeshire. This role involves managing temporary accommodation units, coordinating with partners, and delivering person-centred support to clients, with a strong emphasis on safeguarding and performance against KPIs.

You will lead a small team, manage budgeted services, and liaise with local authorities to ensure high-quality outcomes.