Local Service Manager – Lead Homelessness Services (Flexible)

Sanctuary Group; Cambridge; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Enhanced parental leave

Annual leave pro rata 33 days

Company-funded training

Flexible working options

Inclusive culture

Exclusive discounts

Job summary

Sanctuary Group in Cambridge is seeking a Local Service Manager to lead a homelessness service at Maple Court, Waterbeach. You will oversee temporary accommodation across Cambridgeshire and manage a small team, working with partners and local authorities to deliver housing support with compassion.

You will drive service delivery, monitor KPIs, safeguard residents, and ensure flexible hours while developing staff. A driving licence and strong leadership are essential.

Qualifications

• Previous experience in a managerial role within a similar service.
• Strong interpersonal, leadership, and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Full valid driving licence (travel is a requirement).

Responsibilities

• Lead service delivery with the team and coordinate with the Area Service Manager.
• Build and maintain relationships with partners and external agencies.
• Oversee delivery and ensure KPIs compliance.
• Manage the service budget and financial performance.
• Recruit, manage, and develop staff.
• Ensure flexible working hours to meet service needs.
• Uphold health and safety within the service.

Skills

Leadership

Communication

Problem-solving

Safeguarding knowledge

Team management

Job description

Sanctuary Group in Cambridge is seeking a Local Service Manager to lead a homelessness service at Maple Court, Waterbeach. You will oversee temporary accommodation across Cambridgeshire and manage a small team, working with partners and local authorities to deliver housing support with compassion.

You will drive service delivery, monitor KPIs, safeguard residents, and ensure flexible hours while developing staff. A driving licence and strong leadership are essential.