Host

horses; Greater London; Presencial; GBP 14.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% off food and drink

Staff meals on shift

Maternity/Paternity pay after 1 year

Wellbeing platform access

Employee of the Month recognition

Career progression

Wellbeing support 24/7

Employee referral scheme

Discount platform

All service charges go to staff

Descripción de la vacante

Public House Group in London is seeking a friendly and customer-focused Host to join our welcoming venues. You will warmly greet guests, seat guests promptly and help deliver a smooth dining experience in a fast-paced hospitality setting.

We offer 50% off food and drink for up to 4 people, staff meals on shift, and wellbeing benefits. If you’re passionate about service and enjoy working with a great team, we’d love to hear from you.

Formación

• Experience in a Host or similar hospitality role.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced customer-facing environment.

Responsabilidades

• Warmly welcome guests and assist seating to ensure prompt, smooth service.
• Provide excellent guest information and accommodate special requests.
• Maintain a positive, calm demeanor in a busy setting and manage waitlists.
• Collaborate with front-of-house to deliver a seamless dining experience.

Conocimientos

Hospitality

Customer service

Teamwork

Descripción del empleo

We are looking for an enthusiastic and customer-focused Host to join Public House Group! If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we'd love to hear from you!

What's in it for you as a Host:

• 50% off food and drink in our venues for a table of up to 4 people.
• Delicious staff meals on shift (venue teams only).
• Growing your family? Enjoy enhanced maternity and paternity pay once you've been with us for a year.
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Be recognised as Employee of the Month across the group and win a £150 meal for two.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Earn more with our employee referral scheme.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• Every penny of service charge goes to the people who work in our venues and eligible roles.

What you'll be doing as a Host:

• Warmly welcome guests as they enter the restaurant and assist in getting them seated promptly and efficiently.
• Provide excellent customer service by addressing guest enquiries, offering menu information and assisting with special requests.
• Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast-paced environment.
• Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
• Collaborative teamwork: communicate effectively with front of house team to ensure a smooth dining experience for all guests.

About you, our new Host:

• Previous experience as a Host or similar role within hospitality.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.