Host

RB Holdings; City of Westminster; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Salary £36,724 per annum + service

33 days holiday

Gym membership discount

Well-being days

Private medical & dental

Employee Assistance Programme

Online retail discounts

Cycle to Work

Eyecare vouchers

Recommend a friend bonus £1,000

Freshly prepared meals on duty

More perks

Job summary

RB Holdings is seeking a Host for the Upper Floor Restaurant team at 5 Hertford Street, London. This fixed-term maternity cover role involves delivering a warm, professional welcome from arrival through departure, managing reservations and driving guest satisfaction.

Shifts run Monday–Saturday on a rota, with hours between 11:00 am and 1:00 am. Benefits include discount schemes, private medical insurance, and a range of staff perks.

Qualifications

• Experience in a fast-paced luxury hospitality setting is advantageous.
• Organised and professional with excellent people skills.
• Strong attention to detail and initiative.
• Excellent verbal and written communication skills.
• Knowledge of SevenRooms system is beneficial.

Responsibilities

• Deliver a warm and professional welcome for members and guests from arrival to departure.
• Manage restaurant reservations efficiently to maximise covers and revenue.
• Take food and beverage orders accurately with knowledgeable menu recommendations.
• Maintain detailed guest profiles to personalise the dining experience.

Skills

People skills

Attention to detail

Verbal and written communication

Fast-paced environment experience

SevenRooms knowledge

Tools

SevenRooms

Job description

*This is a fixed-term maternity cover opportunity, ideal for someone looking to join a fast-paced and professional hospitality environment.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.

Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.

We are currently seeking a Host to join our Upper Floor Restaurant team at 5 Hertford Street.

Why work with us as a Host?

• Salary of £36,724,00 per annum + discretionary service
• 33 days holiday per year (including bank holidays)
• Discounted gym membership with GymFlex.
• Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist.
• Private medical + dental insurance with BUPA.
• Employee Assistance Programme
• Online retail discounts
• Workplace nursery scheme.
• Cycle to Work Scheme.
• Eyecare & glasses vouchers.
• Recommend a friend bonus of £1,000.
• Freshly prepared meals whilst on duty.
• And more!

Working Hours:

• Shifts are between Monday - Saturday
• Shift times vary on a rota basis and can fall between 11:00am and 1:00am.
• The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
• This is a fixed-term maternity cover role

What you will do:

• Deliver a warm and professional welcome, creating an exceptional experience for members and guests from arrival through to departure.
• Manage restaurant reservations efficiently, maximising covers and supporting revenue targets.
• Take food and beverage orders accurately while providing knowledgeable recommendations on menus and service styles.
• Maintain detailed guest profiles and preferences, ensuring a personalised and seamless dining experience.

What are we looking for?

• Experience of working in a similar fast paced role in a luxury hotel, restaurant or private member’s club advantageous
• Organised, professional with excellent people skills.
• Attention to detail, ability to work on own initiative.
• Excellent verbal and written communication skills
• Knowledge of SevenRooms system is beneficial