Guest Experience Host – Cotswolds Pub & Dining

the Public House Group; Charlbury; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% off food and drink for up to 4

Service charge paid to staff

Benefits platform discounts

Health and wellbeing support

1-year work anniversary overnight stay

Financial wellbeing platform access

Employee referral scheme

Staff meals on shift

Career progression and training

Job summary

The Bull in Charlbury, part of Public House Group, is seeking a friendly Host to join our pub and restaurant team in the Cotswolds. You will warmly welcome guests, help with seating, and provide attentive service in a busy setting that values local sourcing and community connection.

We offer a competitive hourly rate with a service charge that can boost earnings, plus staff meals, career progression, and wellbeing support.

Qualifications

• Previous experience in hospitality roles is preferred.
• Strong customer service mindset and friendly demeanour.
• Excellent communication and interpersonal skills.

Responsibilities

• Warmly welcome guests as they enter the restaurant and assist with seating.
• Provide excellent customer service by answering questions and noting special requests.
• Maintain a friendly, calm and courteous demeanor in a fast-paced environment.
• Manage waitlists during peak times and keep guests informed of wait times.
• Collaborate with front-of-house team to ensure a smooth dining experience for all guests.

Skills

Hospitality

Customer service

Communication

Teamwork

Job description

The Bull in Charlbury, part of Public House Group, is seeking a friendly Host to join our pub and restaurant team in the Cotswolds. You will warmly welcome guests, help with seating, and provide attentive service in a busy setting that values local sourcing and community connection.

We offer a competitive hourly rate with a service charge that can boost earnings, plus staff meals, career progression, and wellbeing support.