Waiting Staff

the Public House Group; United Kingdom; Remote; GBP 21,000 - 25,000; Part time

Benefits offered by this job

Food & drink discount

Digital tip jar access

Benefits platform discounts

Health & wellbeing support

1-year anniversary stay in Cotswolds

Stream access to earnings

Employee referral scheme

Staff meals on shift

Career progression & training

Job summary

The Public House Group seeks Waiting Team Members for The Bull in Charlbury. Join a pub and restaurant with a strong local focus, private dining, and a garden, offering a dynamic, high-quality hospitality experience in the Cotswolds.

Hourly pay starts from £12.21 with an additional service charge of £3–£6 per hour, and total earnings can reach up to £18 per hour. Priorinvolvement in a high-volume setting is advantageous, and staff benefits include meals, discounts, and wellbeing support.

Qualifications

• Must be friendly, proactive and guest-focused.
• Strong communication and interpersonal skills are essential.
• Ability to thrive in a fast-paced hospitality environment.

Responsibilities

• Greet guests warmly and assist with menu choices.
• Know the menu ingredients and preparation methods to answer questions.
• Check on guests during their meal to ensure satisfaction.
• Work with kitchen and bar staff to deliver efficient service.

Skills

Friendly attitude

Excellent communication

Interpersonal skills

Fast-paced work

Customer service

Job description

We're on the lookout for passionate waiting team members to join our team at The Bull, Charlbury.

The Bullin Charlbury is a local pub & restaurant with an amazing private dining room for regular events, a beautiful garden and10 bedrooms on site a.We serve British food and drinks in the heart of the Cotswolds, collaborating closely with local farmers and producers (even growing our own vegetables for the restaurant at our Market Garden at Breurn Farm, just 15 minutes away).

• Salary -Hourly rate starting from £12.21 + Service charge ranging from £3 - £6 per hour, earnupto £18 per hour

Since opening last summer, our team are super proud to have earned a spot in the Estrella Top 50 Gastropubs 2025 and gained recognition in the Michelin Guide 2025 along with having fantastic feedback from our guests and critics alike. You can find out morehere.

If you love hospitality and are seeking an opportunity to thrive in a dynamic environment, we’d love to hear from you.

What's in it for you as Waiting Team Member:

• 50% off food and drinkin our pubs for a table of up to 4 people.
• Every penny of service charge goes to the peoplewho work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platformwith hundreds of discountson shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support,access support lines anytime for your mental, physical and financial health.
• Celebrateyour 1-year work anniversarywith an overnight stay in the Cotswolds, on us!
• Access to Stream,A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn morewith our employee referral scheme.
• Deliciousstaff meals on shift.
• Career progressionopportunities,on going training to develop yourself personally and professionally.

A snapshot of what you'll be doing Front of House:

• Greet guests warmly and ensure they feel welcome offering assistance with menu choices and special requests.
• Food & drink knowledge, Have a good understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
• Proactively check on guests during their meal to ensure guest satisfaction and address any issue that may arise.
• Collaborative teamwork, Work closely with kitchen staff, bar tenders and other team members to ensure an efficient service.

About you, our new Waiting Team Member:

• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

Previous experience in a high-end and high-volume establishment is highly advantageous

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

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