Hospitality Team Member - Flexible Hours & Growth

Tim Hortons UK & Ireland Ltd.; Leicester; On-site; GBP 10,000 - 13,000; Full time

Job summary

Tim Hortons UK & Ireland Ltd. is hiring Restaurant Team Members in Leicester. You will help deliver a warm Canadian hospitality experience and provide friendly, fast service to guests in a busy environment.

We offer hourly pay in line with the National Minimum Wage, with options for full-time or part-time roles. Join a brand expanding across the UK, joining a team that values customers and teamwork.

Qualifications

• Previous customer service experience in a dynamic, fast-paced environment.
• Excellent communication skills with a strong customer focus.
• Flexibility to work a range of hours including early mornings, afternoons, evenings and weekends.

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times.
• Delivering fast, friendly and accurate service to all customers.
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager.
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards.
• Carry out temperature checks and record as per company process.
• Complete daily and weekly cleaning schedules as per cleaning chart.
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation.
• Adhering to restaurant performance standards for crew stations and as per shift manager directions.
• Being aware of the goals and targets of the restaurant.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including restocking of workstations.
• Report all work related near misses, injuries and illnesses as soon as possible.
• Follow correct procedures and reasonable instructions including wearing PPE when instructed.

Skills

Customer service

Communication skills

Job description

Tim Hortons UK & Ireland Ltd. is hiring Restaurant Team Members in Leicester. You will help deliver a warm Canadian hospitality experience and provide friendly, fast service to guests in a busy environment.

We offer hourly pay in line with the National Minimum Wage, with options for full-time or part-time roles. Join a brand expanding across the UK, joining a team that values customers and teamwork.