Guest Experience Team Member — Flexible Hours

Tim Hortons UK & Ireland Ltd.; Warrington; On-site; GBP 14,000 - 17,000; Full time

Job summary

Tim Hortons UK & Ireland Ltd. in Warrington is hiring Restaurant Team Members for full-time or part-time roles.

You will welcome guests, serve quickly and accurately, and help keep the kitchen and dining area clean while following health and safety standards. You'll be part of a growing brand with training and development opportunities, hourly pay aligned to National Minimum Wage, and a pathway to carve a career as the business expands across the UK.

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times.
• Delivering fast, friendly and accurate service to all customers.
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager.
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards.
• Carry out temperature checks and record as per company process.
• Complete daily and weekly cleaning schedules as per cleaning chart.
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation.
• Adhering to restaurant performance standards for crew stations and as per shift manager directions.
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations.
• Report all work related near misses, injuries and illnesses as soon as possible.
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!

Job description

Tim Hortons UK & Ireland Ltd. in Warrington is hiring Restaurant Team Members for full-time or part-time roles.

You will welcome guests, serve quickly and accurately, and help keep the kitchen and dining area clean while following health and safety standards. You'll be part of a growing brand with training and development opportunities, hourly pay aligned to National Minimum Wage, and a pathway to carve a career as the business expands across the UK.