Energetic Restaurant Team Member – Great Guest Service

Tim Hortons UK & Ireland Ltd.; Northampton; On-site; GBP 12,000 - 17,000; Full time

Job summary

Tim Hortons UK & Ireland Ltd in the UK is seeking Restaurant Team Members to join a growing brand delivering authentic Canadian hospitality. You will help provide exceptional guest experiences and support the team in a fast-paced environment.

We offer hourly pay in line with National Minimum Wage with both full-time and part-time contracts available, allowing you to grow within the company and build a rewarding career.

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
• Carry out temperature checks and record as per company process
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
• Report all work related near misses, injuries and illnesses as soon as possible
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!

Job description

Tim Hortons UK & Ireland Ltd in the UK is seeking Restaurant Team Members to join a growing brand delivering authentic Canadian hospitality. You will help provide exceptional guest experiences and support the team in a fast-paced environment.

We offer hourly pay in line with National Minimum Wage with both full-time and part-time contracts available, allowing you to grow within the company and build a rewarding career.