Guest-Focused Restaurant Team Member | Flexible Hours

Tim Hortons UK & Ireland Ltd.; East Midlands; On-site; GBP 12,000 - 17,000; Full time

Job summary

Tim Hortons UK & Ireland Ltd. is seeking Restaurant Team Members to join on a permanent basis. The position offers hourly pay in line with National Minimum Wage and opportunities for growth as the company expands across the UK.

You will be responsible for delivering exceptional guest experiences, welcoming customers, and producing bakery items in a fast-paced environment. This role supports the brand’s ambition to open hundreds of restaurants over the next 10 years.

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
• Carry out temperature checks and record as per company process!
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
• Report all work related near misses, injuries and illnesses as soon as possible!
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!

Job description

Tim Hortons UK & Ireland Ltd. is seeking Restaurant Team Members to join on a permanent basis. The position offers hourly pay in line with National Minimum Wage and opportunities for growth as the company expands across the UK.

You will be responsible for delivering exceptional guest experiences, welcoming customers, and producing bakery items in a fast-paced environment. This role supports the brand’s ambition to open hundreds of restaurants over the next 10 years.