Guest-Focused Restaurant Team Member | Flexible Hours

Tim Hortons UK & Ireland Ltd.; Plymouth; On-site; GBP 12,000 - 15,000; Full time

Job summary

Tim Hortons UK & Ireland Ltd. is hiring Restaurant Team Members to join our growing team in the UK, delivering great guest experiences and preparing our baked goods.

You will be a positive team player with excellent customer service and be flexible to work a range of shifts, including mornings, afternoons, evenings and weekends. This permanent role offers hourly pay in line with National Minimum Wage and opportunities to grow with a brand known for Canadian hospitality.

Qualifications

• Previous customer service experience in a fast-paced environment.
• Excellent communication skills with a customer focus.
• Flexible to work a range of hours including weekends.

Responsibilities

• Welcoming every customer with a smile and friendly demeanor.
• Delivering fast, friendly and accurate service to all customers.
• Resolve simple customer enquiries and refer difficult ones to a Manager.
• Ensure food is prepared and stored and areas maintained per Health & Safety and Audit standards.
• Carry out temperature checks and record as per company process.
• Complete daily and weekly cleaning schedules as per cleaning chart.
• Follow standards for product quality, service speed, cleanliness and sanitation.
• Adhere to restaurant performance standards for crew stations and shifts.
• Be aware of goals and targets of the restaurant and contribute to achieving them.
• Maintain kitchen areas and restock workstations to exceed customer expectations.
• Report near misses, injuries and illnesses promptly.
• Follow procedures and PPE requirements when instructed.

Skills

Customer service

Communication

Team player

Flexibility

Job description

Tim Hortons UK & Ireland Ltd. is hiring Restaurant Team Members to join our growing team in the UK, delivering great guest experiences and preparing our baked goods.

You will be a positive team player with excellent customer service and be flexible to work a range of shifts, including mornings, afternoons, evenings and weekends. This permanent role offers hourly pay in line with National Minimum Wage and opportunities to grow with a brand known for Canadian hospitality.