Guest Experience Team Member - Flexible Hours

Tim Hortons; South Ockendon; On-site; GBP 12,000 - 17,000; Full time

Job summary

Tim Hortons is seeking a Restaurant Team Member to join our growing UK team. This role offers full-time and part-time opportunities and an hourly wage in line with UK minimum standards. You will play a key part in delivering warm, Canadian hospitality and ensuring guests have a memorable experience.

You will engage with customers, help prepare fresh bakery items, and work across shifts including mornings, afternoons, evenings, and weekends to support a busy bakery and café environment.

Qualifications

• Previous customer service experience within a dynamic, fast paced environment.
• Excellent communication skills with a strong focus on the customer.

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times.
• Delivering fast, friendly and accurate service to all customers.
• Attempt to resolve simple customer enquiries and refer difficult enquiries to a Manager.

Skills

Communication skills

Customer service

Job description

Tim Hortons is seeking a Restaurant Team Member to join our growing UK team. This role offers full-time and part-time opportunities and an hourly wage in line with UK minimum standards. You will play a key part in delivering warm, Canadian hospitality and ensuring guests have a memorable experience.

You will engage with customers, help prepare fresh bakery items, and work across shifts including mornings, afternoons, evenings, and weekends to support a busy bakery and café environment.