Hospitality Team Lead | Shift Supervisor & Growth Path

Loungers; England; Vor Ort; GBP 34.000 - 38.000; Vollzeit

Benefits dieser Stelle

Bonus scheme

Overtime pay

Free meals on shift

Staff discount 50%

Career development programs

Early pay access

Zusammenfassung

Modelo Lounge, part of Loungers, is hiring a full-time Assistant Manager to support the team and General Manager. You’ll lead shifts, coach staff, and help ensure every guest leaves happy while fostering a warm, welcoming atmosphere across our 300+ sites nationwide.

This role offers a clear path for progression within the Loungers group, with available in-house training and development programmes. Competitive salary plus bonus and overtime is included.

Qualifikationen

• Hospitality experience required; experience as supervisor, deputy or assistant manager preferred.
• Proven ability to lead shifts, motivate staff and deliver great guest experiences.
• Strong team coaching, communication and problem-solving skills.

Aufgaben

• Lead a variety of shifts (opens/closes/weekends) and delegate tasks to the team.
• Coach and give regular feedback to staff to maintain performance.
• Manage rotas, stock, labour, KPIs and support the General Manager with goals.
• Handle customer complaints with confidence while upholding food safety standards.
• Assist with recruitment and onboarding of new starters.
• Be an approachable on-floor host and help build the lounge's reputation in the local community.

Kenntnisse

Leadership

Shift management

Customer service

Jobbeschreibung

Modelo Lounge, part of Loungers, is hiring a full-time Assistant Manager to support the team and General Manager. You’ll lead shifts, coach staff, and help ensure every guest leaves happy while fostering a warm, welcoming atmosphere across our 300+ sites nationwide.

This role offers a clear path for progression within the Loungers group, with available in-house training and development programmes. Competitive salary plus bonus and overtime is included.