Hospitality Team Lead - Herb Garden Restaurant

Whitehall Garden Centre Ltd; Lacock; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free parking

Accrued holiday pay

Great staff discount

Workplace pension

Job summary

Whitehall Garden Centre – Lacock is seeking a Restaurant Supervisor for the Herb Garden Restaurant. You will oversee daily operations, lead the team, and ensure exceptional customer service in a busy hospitality environment.

The role is full-time, with every other weekend and four days per week, offering a welcoming, friendly atmosphere and opportunities to develop skills within a respected family-run business.

Qualifications

• Experience in a supervisory or senior hospitality role.
• Excellent customer service and communication skills.
• Ability to motivate and support colleagues to maintain high standards.
• Organised and able to thrive in a fast-paced environment.

Responsibilities

• Supervise and support the restaurant team on a day-to-day basis.
• Ensure customers are greeted warmly and assisted; handle queries politely.
• Oversee service of food and drinks to standards; maintain cleanliness and presentation.
• Operate tills and ensure accurate transactions; support opening/closing procedures.

Skills

Supervisory experience

Customer service

Communication

Team leadership

Hospitality

Tools

Till operation

Cash handling

Job description

Whitehall Garden Centre – Lacock is seeking a Restaurant Supervisor for the Herb Garden Restaurant. You will oversee daily operations, lead the team, and ensure exceptional customer service in a busy hospitality environment.

The role is full-time, with every other weekend and four days per week, offering a welcoming, friendly atmosphere and opportunities to develop skills within a respected family-run business.