Guest Experience Host: Welcoming, Detail-Driven Service

Baxterstorey Uk; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

BaxterStorey UK is seeking an enthusiastic hospitality team member to welcome guests, anticipate needs and coordinate event services with kitchen staff. You will ensure spaces are setup to spec, maintain cleanliness, and uphold service excellence in a fast-paced environment.

The role emphasizes customer-focused service, reliability, and adherence to food safety standards while representing the BaxterStorey brand across events and venues.

Qualifications

• Friendly, outgoing personality and people-focused attitude.
• Great work ethic and a genuine, friendly smile.
• Good listening and verbal communication skills.
• Customer-focused with a passion for outstanding service.
• Previous experience in food service is advantageous.
• Some knowledge of food safety and sanitation.

Responsibilities

• Greet clients and guests on arrival with a warm, welcoming demeanor.
• Anticipate needs and address requests to enhance the experience.
• Handle inquiries and feedback professionally and ensure resolution.
• Represent BaxterStorey with integrity at all times.
• Set up event spaces according to client specifications and present them impeccably.
• Collaborate with kitchen/catering staff to ensure timely service delivery.
• Maintain a clean, organized workspace and handle post-event breakdowns.
• Adhere to food safety and sanitation guidelines for health and safety.

Skills

Friendly personality

Great work ethic

Verbal communication

Customer service

Team player

Attention to detail

Interpersonal skills

Adaptability

Food safety knowledge

Hospitality experience

Job description

BaxterStorey UK is seeking an enthusiastic hospitality team member to welcome guests, anticipate needs and coordinate event services with kitchen staff. You will ensure spaces are setup to spec, maintain cleanliness, and uphold service excellence in a fast-paced environment.

The role emphasizes customer-focused service, reliability, and adherence to food safety standards while representing the BaxterStorey brand across events and venues.