Hospitality Supervisor: Lead Guest Experience & Team

Baxterstorey; Oxford; Sur place; GBP 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

28 days holiday

Birthday day off

Birthday off

Training and development

Volunteer days

Pension

Perkbox discounts

Employee assistance programme

Cycle to work

Résumé du poste

Baxterstorey is seeking a Hospitality Supervisor in Oxford to oversee catering operations, lead a hospitality team, and ensure top service standards. The role focuses on guest satisfaction, hygiene, and compliance with safety regulations, with a strong emphasis on team leadership and customer-focused delivery.

The position offers full-time hours, competitive hourly pay, and opportunities for training and career development within Baxterstorey’s client spaces.

Qualifications

• Experience in hospitality or food service.
• Customer-focused with strong service drive.
• Ability to lead and motivate a team.
• Knowledge of food safety regulations.
• Excellent communication and organisation.

Responsabilités

• Oversee daily catering operations and ensure high service standards.
• Lead and support staff, coordinating service delivery.
• Ensure compliance with food safety and health and safety regulations.
• Monitor hygiene, cleanliness, and customer satisfaction.
• Collaborate with managers to deliver exceptional guest experiences.

Connaissances

Customer service

Leadership

Communication

Teamwork

Problem solving

Attention to detail

Food safety

Flexibility

Description du poste

Baxterstorey is seeking a Hospitality Supervisor in Oxford to oversee catering operations, lead a hospitality team, and ensure top service standards. The role focuses on guest satisfaction, hygiene, and compliance with safety regulations, with a strong emphasis on team leadership and customer-focused delivery.

The position offers full-time hours, competitive hourly pay, and opportunities for training and career development within Baxterstorey’s client spaces.