Hospitality Supervisor

Cinnamon; Worthing; Hybrid; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Paid Breaks

Uniforms

Staff Meals

Nest Pension

Employee Assistance

Care Workers Charity

Spice of Life Discount

Cycle Scheme

Eye Care

Refer a Friend

Reward Vouchers

Recognition Awards

Job summary

Merriman Grange, a luxurious residential and dementia care home in Worthing, is seeking an experienced Hospitality Supervisor to uphold high standards of service and resident satisfaction. You will oversee all home operations to ensure the environment, dining, and staff are customer-focused and efficient.

The role requires strong communication with residents, families and team members, and a background in hotel or catering management with budget control and purchasing knowledge.

Qualifications

• Background in hotel or catering management.
• Experience with budget control and purchasing.
• Knowledge of auditing environment and food preparation/presentation.

Responsibilities

• Monitor, control and manage the home budgets using nominated suppliers.
• Recruit, train and manage team members with the GM to maintain standards.
• Ensure catering service quality in presentation and menu content with Head Chef.
• Oversee dining areas at meal times to maintain high standards.
• Attend evening/weekend functions to ensure quality service for residents and guests.
• Ensure the whole home team are trained and customer service standards are met.

Skills

Hospitality management

Budget control

Purchasing

Food presentation

Job description

Hospitality Supervisor
£34,500 per annum plus company benefits
Full Time Hours

A Top 20 Care Home Group 2026!

Awarded ‘One of the UK’s Best Companies to Work For’

Please note, we are unable to offer sponsorship for this role

Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.

This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.

The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.

You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.

The main responsibilities for this role are:

1. 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times

Our team member benefits include:

• *Paid Breaks
• *Uniforms
• *Staff Meals
• *Nest Pension
• *Employee Assistance Programme
• *Care Workers Charity
• *‘Spice of Life’ – Discount Retail Scheme
• *Cycle Scheme
• *Eye Care
• *Refer a Friend Scheme
• *Reward Vouchers
• *Quarterly & Annual Company Recognition Awards