HOSPITALITY SERVICES MANAGER

Cinnamon Care Collection; Topsham; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company Benefits

Job summary

Cinnamon Care Collection is seeking a Hospitality Services Manager at Watermeadow Grange, Topsham, Exeter. The role covers front-of-house operations to ensure residents are comfortable, with a focus on high standards and excellent customer service.

The ideal candidate will have a background in hotel, restaurant or catering, be adept at budget control and purchasing, and lead a team to deliver quality dining experiences in a dementia-aware care home setting.

Qualifications

• Background in hotel, restaurant or catering sector.
• Knowledge of budget control and purchasing.
• Auditing of environment, food preparation and presentation.

Responsibilities

• Monitor budgets and manage departments with nominated suppliers.
• Recruit, train and manage all team members in conjunction with the General Manager.
• Ensure catering service standards meet quality and value for money.

Skills

Hospitality management

Budget control

Purchasing

Food preparation

Food presentation

Team leadership

Job description

£40,000 Per Annum Plus Company Benefits

Full Time hours to include some weekend working

A Top 20 Care Home Group 2026!

Awarded ‘One of the UK’s Best Companies to Work For’

Please note, we are unable to offer sponsorship for this role.

Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia.

Hospitality Services Manager

• Full Time
• Topsham, UK
• Posted 1 week ago
• 4000040000 GBP / Year

Hospitality Services Manager

£40,000 Per Annum Plus Company Benefits

Full Time hours to include some weekend working

A Top 20 Care Home Group 2026!

Awarded ‘One of the UK’s Best Companies to Work For’

Please note, we are unable to offer sponsorship for this role.

Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia.

This is an exciting full-time opportunity for an experienced and passionate Hospitality Services Manager. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.

The Hospitality Services Manager is the one to take charge in ensuring that all of our front of house operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Services Manager needs strong communication skills when dealing with team members, residents and family members.

You will require a background in hotel, restaurant or catering sector, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.

The Main Responsibilities For This Role Are

• Monitor, control and manage the homes budgets, ensuring the departments are use nominated suppliers
• Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
• Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
• Monitor and support the dining areas at meal times ensuring that the highest standards are met
• Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
• Ensure that the whole team are appropriately trained and customer service standards are met at all times