Hospitality General Assistant

Aramark; City Of London; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Hourly wage £14.80

Zero-hour contract

Pension contributions

Life assurance

Holiday entitlement

Training and development

Career progression

Employee benefits app

Job summary

Aramark UK is recruiting a Hospitality General Assistant to join our team in London. This casual, zero-hour role offers flexible hours and the chance to deliver exceptional service in a busy hospitality environment.

You will handle setting up, serving, and maintaining cleanliness, while supporting events and conferences. We offer training, pension contributions, life assurance, generous holiday allowance, and clear career progression within a people-first organisation.

Qualifications

• Previous experience in hospitality, catering, events, or customer service is desirable.
• A positive attitude and commitment to delivering outstanding service.
• Strong communication and interpersonal skills.

Responsibilities

• Providing exceptional customer service to guests and visitors
• Setting up and clearing hospitality and catering areas
• Serving food and beverages in a professional manner
• Maintaining high standards of cleanliness and presentation
• Assisting with conference, meeting, and event hospitality services
• Following food safety, health and safety, and company procedures
• Supporting colleagues to ensure smooth day-to-day operations

Skills

Hospitality experience

Customer service

Strong communication

Teamwork

Flexible hours

Job description

At Aramark we empower our people to create experiences that matter.

We share a passion for hospitality; it’s at the foundation of everything we do.Hospitality excellence is brought to life by our people every day.We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

Aramark UK are currently recruiting for a Hospitality General Assistant to join our team at London, NW1 2DB. This is a fantastic opportunity for a hardworking and reliable individual looking for flexible work within a prestigious and busy hospitality environment.

As a Hospitality General Assistant, you will play a key role in delivering excellent customer service across a variety of hospitality and catering operations. Working on a casual basis, you'll support the team in ensuring guests receive a professional and welcoming experience at all times.

Key Responsibilities

• Providing exceptional customer service to guests and visitors
• Setting up and clearing hospitality and catering areas
• Serving food and beverages in a professional manner
• Maintaining high standards of cleanliness and presentation
• Assisting with conference, meeting, and event hospitality services
• Following food safety, health and safety, and company procedures
• Supporting colleagues to ensure smooth day-to-day operations

What's in it for You?

• £14.80 per hour
• Zero-hour casual contract offering flexibility around your availability
• Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats)
• Company pension contributions
• Life assurance
• Generous holiday entitlement with the option to buy more
• Excellent training and development opportunities
• Fantastic career progression opportunities, as we LOVE to promote from within
• Be part of a talented and supportive team

Qualifications

What We're Looking For

• Previous experience in hospitality, catering, events, or customer service is desirable
• A positive attitude and commitment to delivering outstanding service
• Strong communication and interpersonal skills
• The ability to work effectively both independently and as part of a team
• Flexible and reliable approach to working hours
• Excellent attention to detail and presentation standards

Additional Information

Employment is subject to satisfactory right to work checks

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

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