Hospitality Receptionist - Warm Welcome, Growth & Perks

The Falstaff - Reception; Canterbury; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Personal development events

Birthday day off

Accommodation discounts

5.6 weeks holiday

Friendly team

Zusammenfassung

The Falstaff in Canterbury is seeking a friendly and professional Reception team member to welcome guests, manage check-ins and check-outs, handle reservations and respond to enquiries both in person and over the phone.

You will process payments, coordinate with housekeeping and other departments, and aim to deliver outstanding customer service in a fast-paced hotel environment. Experience is helpful, but a can-do attitude is valued.

Qualifikationen

• Excellent communication skills, both in person and over the phone.
• Strong attention to detail in bookings and payments.
• Genuine passion for hospitality and guest service.
• Team player with a can-do attitude.

Aufgaben

• Greet guests on arrival and manage check-ins/check-outs.
• Handle reservations and guest enquiries via phone and email.
• Coordinate with housekeeping and other departments to ensure smooth operations.

Kenntnisse

Communication skills

Attention to detail

Hospitality mindset

Team player

Jobbeschreibung

The Falstaff in Canterbury is seeking a friendly and professional Reception team member to welcome guests, manage check-ins and check-outs, handle reservations and respond to enquiries both in person and over the phone.

You will process payments, coordinate with housekeeping and other departments, and aim to deliver outstanding customer service in a fast-paced hotel environment. Experience is helpful, but a can-do attitude is valued.