Guest Services Porter: Cleanliness, Setup & Reception

Lodestone House; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Compass Group UK&I in London area is hiring a Porter on a full-time basis to support operations at Chartwells, contracted to 35 hours per week and 40.6 weeks per year.

You will keep public areas clean, assist staff with room setup, reception duties, and respond to guest requests while maintaining high standards of customer care.

We're offering a welcoming environment with progression opportunities and recognition for reliability and initiative.

Qualifications

• Experience delivering high quality customer care.
• Excellent communication with guests and staff.
• Able to adapt to changing priorities and shifts.

Responsibilities

• Keep lobby and public areas clean and tidy.
• Help housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Assist with reception duties such as bookings and reservations.
• Respond to customer requests and run errands as needed.
• Ensure safety by placing/removing wet-floor signage.

Skills

Communicator

Customer care

Timekeeping

Reliability

Adaptability

Teamwork

Job description

Compass Group UK&I in London area is hiring a Porter on a full-time basis to support operations at Chartwells, contracted to 35 hours per week and 40.6 weeks per year.

You will keep public areas clean, assist staff with room setup, reception duties, and respond to guest requests while maintaining high standards of customer care.

We're offering a welcoming environment with progression opportunities and recognition for reliability and initiative.