Guest Services Porter — Calm, Reliable Front-of-House

Compass Group UK; Quarrington; On-site; GBP 19,000 - 23,000; Full time

Job summary

Compass Group UK&I is recruiting a dedicated Porter to support Defence operations on a full-time basis, contracted to 37 hours per week. The role focuses on maintaining high standards of customer care and cleanliness across public areas, with opportunities to progress within a company that values individuality and recognizes employees who go beyond the plate.

Shifts are typically 5 out of 7 days, and duties include assisting in lobby cleanliness, supporting housekeeping and banqueting staff,

Qualifications

• Be adaptable and easily embrace changing priorities.
• Be a brilliant communicator and easily build relationships.
• Have experience delivering high quality customer care.
• Take initiative and make decisions that are right for our customers.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Skills

Adaptability

Communication

Customer care

Initiative

Working under pressure

Timekeeping

Job description

Compass Group UK&I is recruiting a dedicated Porter to support Defence operations on a full-time basis, contracted to 37 hours per week. The role focuses on maintaining high standards of customer care and cleanliness across public areas, with opportunities to progress within a company that values individuality and recognizes employees who go beyond the plate.

Shifts are typically 5 out of 7 days, and duties include assisting in lobby cleanliness, supporting housekeeping and banqueting staff,