Hospitality People Leader - Build High-Impact Teams

Sutton Hotel Collection; Bath; On-site; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Free hotel breaks

Discounted hotel stays

Heka benefits platform (£150 starter)

Salary sacrifice schemes

Enhanced Maternity and Paternity Leave

Annual social and celebration events

Learning and Development programs

Wisdom Wellbeing service

Free meals on duty

Complimentary on-site parking

Uniforms provided

Job summary

Francis Hotel Bath is seeking a passionate, proactive People Manager to lead the hotel’s people agenda, coach leaders, drive engagement and deliver an exceptional employee experience at Francis Hotel Bath.

As a key member of the leadership team, you will partner with managers to build high-performing teams, foster an inclusive culture and ensure compliant, people‑centred operations across the business.

Qualifications

• Experience as a People Manager leading hotel teams.
• Proven ability to coach leaders and build relationships.
• Experience driving employee engagement and a positive employee experience.

Responsibilities

• Act as the trusted People lead for the hotel, partnering with managers to provide expert advice on all people-related matters and to build high-performing teams.
• Lead and manage employee relations, including investigations, disciplinary, grievance, capability and absence management processes.
• Oversee end-to-end recruitment and workforce planning to attract and onboard top talent.
• Manage onboarding, probationary reviews, contractual changes, records and leavers across the employee lifecycle.
• Partner with Payroll and Finance to ensure accurate payroll processing.
• Lead wellbeing, attendance and employee support initiatives and promote a culture of wellbeing and inclusion.
• Ensure compliance with UK employment law, GDPR and company policies.
• Coordinate learning and development initiatives and support career progression.
• Drive employee engagement, retention and communication across the hotel.
• Support culture, inclusion and organisational development with senior leadership.
• Maintain confidentiality and professionalism in handling sensitive matters.

Job description

Francis Hotel Bath is seeking a passionate, proactive People Manager to lead the hotel’s people agenda, coach leaders, drive engagement and deliver an exceptional employee experience at Francis Hotel Bath.

As a key member of the leadership team, you will partner with managers to build high-performing teams, foster an inclusive culture and ensure compliant, people‑centred operations across the business.