Hospitality People Leader - Build High-Performing Teams

Francis Hotel; Bath; On-site; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Free hotel breaks

Discounted hotel stays

Heka wellbeing platform (£150 balance)

Salary sacrifice schemes

Enhanced maternity/paternity leave

Annual social events

Catalyst Aspire training

Wisdom Wellbeing service

Free meals on duty

On-site parking

Uniforms provided

Job summary

Francis Hotel Bath seeks a passionate, proactive People Manager to lead the hotel’s people agenda and partner with managers to build high-performing teams.

You will champion a positive culture, manage employee relations, recruitment, payroll support and compliance, while shaping learning and development across the property.

This role offers a competitive salary (£37,500-£38,500) and a range of benefits designed to support your wellbeing and career progression.

Responsibilities

• Act as the trusted People lead for the hotel, partnering with managers to provide expert advice on people-related matters.
• Lead employee relations, including investigations, disciplinary, grievance, capability and absence management.
• Oversee end-to-end recruitment and workforce planning to attract top talent and ensure onboarding.
• Manage people processes across onboarding, reviews, contractual changes, records and leavers.
• Collaborate with Payroll Manager to ensure accurate and timely payroll processing.
• Guide wellbeing, attendance management and employee support initiatives across the hotel.
• Ensure compliance with UK employment law, GDPR and company policies.
• Partner with L&D to identify development needs and drive continuous professional growth.
• Drive employee engagement, culture initiatives and effective internal communication.
• Support organisational development, inclusion and change management with senior leaders.
• Maintain confidentiality and professionalism in handling sensitive employee matters.

Job description

Francis Hotel Bath seeks a passionate, proactive People Manager to lead the hotel’s people agenda and partner with managers to build high-performing teams.

You will champion a positive culture, manage employee relations, recruitment, payroll support and compliance, while shaping learning and development across the property.

This role offers a competitive salary (£37,500-£38,500) and a range of benefits designed to support your wellbeing and career progression.