Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as an Assistant General Manager and play a pivotal role in leading a vibrant restaurant team. This position offers the opportunity to inspire others, drive performance, and create a welcoming atmosphere for guests. With a focus on personal development and a commitment to positive change, you'll help shape the dining experience while enjoying competitive benefits, including bonuses and discounts. If you are passionate about hospitality and eager to make a difference, this role is perfect for you.

Benefits

£3000 bonus opportunity

Access to Wagestream

Free food allowance (£14-£25)

50% discount at Wagamama

30% off at other TRG brands

Wellness support

Family-friendly policies

Financial wellbeing support

Dedicated training program

Internal progression opportunities

Qualifications

• Proven experience in hospitality management and team leadership.
• Strong understanding of restaurant financial performance.

Responsibilities

• Support the General Manager in leading the restaurant operations.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Team Leadership

Financial Performance Analysis

Communication Skills

Problem Solving

Education

Experience in Hospitality

Job description

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Hospitality Operations Manager (Hiring Immediately), Portsmouth, Hampshire

Client: Wagamama

Location: Portsmouth, Hampshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role:

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll live and breathe our people promise, values, and embody core leadership behaviors. You'll inspire and motivate your team to provide exceptional service, always striving to exceed expectations. You should have a passion for people, food, and hospitality and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, and an average of £140 tips per week*. Access up to 30% of your earnings before payday with Wagestream. A dedicated 6-week training program, free Wagameama food allowance (£14-£25) on every shift, 50% discount at Wagameama, 30% off at other TRG brands with family and friends, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.

What we look for:

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced, complex environment.
• A strong communicator who has genuine conversations with consideration and care, ensuring your team feels heard and supported.
• Experience understanding the financial performance of a restaurant and identifying opportunities.
• Ability to manage restaurant and labor budgets.
• A passionate leader experienced in managing team performance and development.
• An inspiring individual who engages their team to nourish and flourish in their roles and careers.
• A forward-thinking problem solver, able to think on your feet and make quick decisions.

The Wagamama way:

Kaizen, meaning ‘good change’, is our core philosophy. It shapes our dishes, thinking, and work, pushing us to find better ways in everything we do—food, processes, and impact on communities and the planet. Celebrating personality over perfection, we welcome everyone and their unique stories, promising to support and build trust. We aim to create safe spaces for real conversations with open hearts and minds.

All we ask is for you to dish up what makes you different.

Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams; average tips are based on front of house management positions across UK restaurants from 29/05/23 to 02/07/23. Tips vary by restaurant, are discretionary, and are not considered wages or guaranteed.