Hospitality Operations Lead — Assistant Manager

Bars Ltd; Greater London; Remote; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Food & drinks discounts

Stay discounts

Footsteps program

Wellbeing support

Bonuses and trips

Job summary

Beds & Bars in London is seeking an Assistant Manager to work alongside the General Manager, overseeing hostel rooms and pub floor operations. This is a hands-on leadership role where you’ll help with scheduling, guest service, and day-to-day problem solving.

You’ll join a team that values guest experience, safety, and community. The role offers growth through our Footsteps Program, staff events, and staff benefits in a lively, welcoming environment.

Qualifications

• Minimum requirement: solid supervisory experience – you know how to lead a team and keep things organised.
• Confident as a keyholder and able to handle opening and closing duties with ease.
• Calm under pressure and capable of juggling multiple tasks.
• Strong problem-solving skills and a focus on guest satisfaction.
• Experience in hospitality is essential.

Responsibilities

• Support the General Manager and ensure daily operations run smoothly.
• Lead the team with rota planning, training, and morale-boosting activities.
• Look after guests, answer questions, resolve issues and make them feel welcome.
• Monitor budgets and stock to stay on track.
• Help plan events and keep the venue atmosphere lively.

Skills

Supervisory experience

Team leadership

Hospitality experience

Keyholder experience

Job description

Beds & Bars in London is seeking an Assistant Manager to work alongside the General Manager, overseeing hostel rooms and pub floor operations. This is a hands-on leadership role where you’ll help with scheduling, guest service, and day-to-day problem solving.

You’ll join a team that values guest experience, safety, and community. The role offers growth through our Footsteps Program, staff events, and staff benefits in a lively, welcoming environment.