Hospitality Leader: Grow Teams & Elevate Guest Experience

3t Training Services Limited; Wingerworth; Sur place; GBP 28 000 - 40 000; Plein temps

Résumé du poste

3t Training Services Limited is seeking a Restaurant Manager to lead front-of-house operations and deliver outstanding guest experiences. You’ll coach a highly motivated team, collaborate with the General Manager, Head Chef and Bar Manager, and drive service standards in a warm, welcoming environment.

Your focus will be on learning, development, and maintaining high guest satisfaction scores. Responsibilities include monitoring ticket times, ensuring food and drink quality, resolving complaints,

Qualifications

• Experience leading front-of-house teams in hospitality.
• Strong people leadership and coaching skills.
• Ability to maintain exceptional guest service standards.

Responsabilités

• Lead front-of-house team to deliver warm, welcoming guest experiences.
• Collaborate with General Manager, Head Chef and Bar Manager on service standards.
• Monitor KPIs such as guest satisfaction and ticket times, intervene when needed.

Connaissances

Leadership

People management

Customer service

Team development

Description du poste

3t Training Services Limited is seeking a Restaurant Manager to lead front-of-house operations and deliver outstanding guest experiences. You’ll coach a highly motivated team, collaborate with the General Manager, Head Chef and Bar Manager, and drive service standards in a warm, welcoming environment.

Your focus will be on learning, development, and maintaining high guest satisfaction scores. Responsibilities include monitoring ticket times, ensuring food and drink quality, resolving complaints,