Hospitality Host - Elite Matchday Guest Experience

Burnley FC; Burnley; On-site; GBP 12,000 - 21,000; Part time

Job summary

Burnley FC is seeking a friendly Hospitality Host to join our team and help deliver a first-class experience for players, staff and supporters at our stadium.

This casual, part-time role requires a customer‑facing approach, a flexible schedule including evenings and weekends, and the ability to work well with others to resolve simple queries.

You will check guests in at reception, issue tickets and voucher codes, and warmly welcome guests into our lounges to ensure a smooth, enjoyable visit.

Qualifications

• Experience working in a customer-facing role.
• Flexible approach to work including evenings and weekends.

Responsibilities

• Checking guests in on reception, supplying tickets and food vouchers.
• Warmly welcoming guests to hospitality lounges/areas and facilitating check-in.
• Addressing guest queries and guiding them to the appropriate individual or area.

Skills

Customer-facing

Teamwork

Flexibility

Job description

Burnley FC is seeking a friendly Hospitality Host to join our team and help deliver a first-class experience for players, staff and supporters at our stadium.

This casual, part-time role requires a customer‑facing approach, a flexible schedule including evenings and weekends, and the ability to work well with others to resolve simple queries.

You will check guests in at reception, issue tickets and voucher codes, and warmly welcome guests into our lounges to ensure a smooth, enjoyable visit.