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Hospitality Host

Portico

London

On-site

GBP 32,000

Full time

3 days ago

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Job summary

Join a leading company as a Hospitality Host in London. This role involves ensuring exceptional service in a corporate environment, overseeing meeting rooms, and managing food and beverage services. Ideal candidates will have strong organizational skills and a friendly demeanor. Enjoy a supportive culture that values hard work and offers excellent benefits.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

Entry-level position requiring a commitment to hospitality.
Must handle multitasking and adapt to changing schedules.

Responsibilities

Prepare and set up meeting rooms according to event requirements.
Monitor and manage Food & Beverage services.
Support reception duties when required.

Skills

Customer Service Orientation

Problem-Solving Abilities

Technical Proficiency

Knowledge of Food Safety

Multitasking

Flexibility

Team Player

Tools

Microsoft Office Suite

video conferencing tools

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Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Job Description

Join our dynamic team as a Hospitality Host!

We are seeking a dedicated and versatile individual with a strong commitment to hospitality. The ideal candidate will ensure the seamless operation of our office client space by delivering exceptional service in a corporate environment. The Hospitality Host will oversee meeting rooms, pantry, and food & beverage services with utmost proficiency. If you have superb organizational skills, a friendly personality, and thrive in a multitasking environment, we want to hear from you!

Key Responsibilities:

Prepare and set up meeting rooms according to event requirements, including seating arrangements, tables, AV equipment (screens, microphones, video conferencing tools), and stationery.
Monitor and manage Food & Beverage services, ensuring high standards of service.
Ensure timely delivery and setup of food and beverages while accommodating dietary restrictions and preferences.
Maintain the client's pantry, including tasks such as loading/unloading the dishwasher, washing, drying, and polishing glassware, saucers, spoons, bottles, and coffee jars.
Oversee food safety policies, conduct regular inspections to ensure compliance with health and safety regulations, and ensure policy adherence.
Maintain fridges, coffee machines and water dispensers. Conduct back-of-house checks, monitor food temperatures, and maintain cleaning records.
Maintain an inventory of meeting room supplies and equipment. Conduct weekly stock assessments of all client space supplies.
Maintain the staff kitchen area, ensuring milk is always available and on date in the fridge, and biscuits/coffee/tea are stocked up.
Load/unload the dishwasher on a daily basis or as needed.
Maintain a clean, organized, and hygienic furniture and F&B storage areas.
Attend team meetings and job chats to ensure engagement and understanding of the overall vision for the Portico contract.
Provide the highest standard F&B service to our guests during events.
Support the FOH & Hospitality Manager in everyday tasks.

As a Hospitality Host, you will also be trained to support reception duties when required. This includes:

Greeting and welcoming visitors with a warm smile and friendly attitude.
Answering phone calls, managing emails, and handling inquiries promptly and professionally.
Keeping the reception area tidy and organized.
Assisting with administrative tasks such as scheduling appointments and managing calendars effectively.

Join us and contribute to creating an exceptional client experience in our office client spaces!

Hours: 40 hours per week. shifts07:30 - 16:30 or 10:00 to 19:00, from Monday-Friday.

Salary: £32,000 per annum.

Qualifications

Customer Service Orientation: A friendly and professional demeanour to provide exceptional service to internal and external clients.
Problem-Solving Abilities: Quick thinking and resourcefulness to handle unexpected issues or last-minute changes smoothly.
Technical Proficiency: Familiarity with office equipment and software, including Microsoft Office Suite and video conferencing tools.
Knowledge of Food Safety: Understanding and implementing food safety regulations and best practices.
Multitasking: Ability to juggle various responsibilities, from setting up meeting rooms to performing receptionist duties.
Flexibility: Willingness to adapt to changing schedules and work outside regular business hours when necessary.
Team Player: Collaborative attitude to work effectively with colleagues and support team goals.

Additional Information

What's in it for you?

Excellent holiday allowance
Pension contributions,
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme.
24-hour personal helpline for employees, providing counselling & information services.
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Our Training Academy provides excellent training and development opportunities for our people.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Design, Art/Creative, and Information Technology
Industries
Hospitality

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