Housekeeping Host

Riverstone; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

Join a forward-thinking company dedicated to creating exceptional living experiences for the over-65s in London. As a Housekeeping Host, you will play a vital role in maintaining the luxurious environment of a premier residence. This position offers a unique blend of hospitality and community service, allowing you to deliver meticulous housekeeping while enjoying a supportive work culture. With a competitive salary and a range of benefits, this role is perfect for those passionate about high-end service and looking to make a meaningful impact in a vibrant community.

Benefits

Enhanced pension

Life assurance

Free meal on duty

25% off dining

Access to discounts and cashback

Qualifications

• Minimum of one year experience in luxury service environments.
• Passion for high-end service and meticulous standards.

Responsibilities

• Maintain and clean all communal areas including restaurant and lounges.
• Organise daily work schedule based on tasks and resident requests.
• Respond to housekeeping problems and report maintenance issues.

Skills

High-end service experience

Meticulous standards

Housekeeping skills

Education

Experience in luxury hotels or residential environments

Job description

Housekeeping Host (Day team) at Riverstone Fulham – up to £30,528 a year starting salary, plus performance-related bonus.

Be a part of our housekeeping team in our luxury Residence in Fulham

Let’s start though with what is a Riverstone Residence? Think of a blend of outstanding apartments, with the services of a private members club and a luxury hotel, all designed for the over 65s. Beautiful homes, extraordinary services, and amenities, with an amazing sense of community and belonging.

The housekeeping team keep our Residence looking immaculate 24 hours a day, 7 days a week.

The weekday role shift is from Monday to Friday 07:30-16.00, 40 working hours a week, with a 30 minute break each day.

Key responsibilities of the Housekeeping Host role

The housekeeping team maintains and cleans all communal arears including restaurant, corridors, lobbies, stairways, lifts and lounges as well as the spa area, information suite and show apartments. The team are also there to provide in apartment housekeeping services on a chargeable basis for any residents who want us to provide these.

Delivering this will involve:

• Organising your daily work daily schedule in line with the set task list and resident service requests
• Distributing linen, towels and washroom supplies and replenish
• Laundry of all communal linen and towels
• Responding to calls for housekeeping problems such as spills, broken glasses
• Reporting any maintenance issues or safety hazards

This role will be great for you if…

• You want to take your experience and passion for high end service and meticulous standards (likely gained in luxury hotels, residential or retail environments and with a minimum of one years’ experience) and step out of the conventional sectors to be part of creating a new lifestyle choice for the over-65s in central London.
• You’re looking for a varied role delivering a great experience, that has the best of sectors like hospitality but without the demands and insecurity that can go with traditional roles.

A rewarding role

• Starting salary of up to £30,528 based on experience, plus performance-related bonus
• For this role your working days and hours will be Monday to Friday 07:30-16.00, 40 working hours a week, with a 30 minute break each day.
• Some of the benefits that you will have access to include:
• Enhanced pension and life assurance
• Free meal whilst on duty from our restaurant
• Enjoy 25% off discounted dining all year round (conditions apply)
• Save with us– access a range of discounts and cashback from hundreds of retailers on every day (and special day) items.

About Riverstone

Riverstone’s ambition is to create exceptional London living for people over 65.

Riverstone is addressing the needs of a new generation of older Londoners with a best -in-class product that will extend and enhance the independent lifestyles they enjoy. It will allow them to stay in the neighbourhoods they love and enable them to live the life they want to live. With high specification apartments in central locations, Riverstone's residents will benefit from first -class facilities, a like-minded community, hotel-like hospitality and - when needed - highly personalised, discreet care.

Our two exceptionally designed developments in Fulham and Kensington are the first of many as we grow. Both opened in 2022.

Riverstone is backed by Goldman Sachs, which is supporting the business’ ambition to build a portfolio of residences in prime central London locations.