Hospitality Generalist: Guest Services & Team Support
WSH Group
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Benefits offered by this job
Job summary
BaxterStorey at Blythe Valley Park, Solihull, is seeking a General Assistant to deliver friendly hospitality and impeccable service during daytime shifts. You will serve food and beverages, respond to guest needs, and work closely with a collaborative team to ensure smooth operations.
With 32–40 hours weekly and benefits including 28 days holiday (plus bank holidays), birthday leave, training opportunities, pension and wellbeing support, this role offers a welcoming path to develop your
Qualifications
- Passion for food and customer service.
- Collaborative team player with a positive attitude.
- Able to adapt to changing service requirements.
- Experience in a similar role is a plus.
- Some knowledge of food safety practices.
Responsibilities
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
- Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey.
- Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support a safe working environment
- Adherence to Regulations - comply with health and safety regulations and catering guidelines
- Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
Skills
Job description
BaxterStorey at Blythe Valley Park, Solihull, is seeking a General Assistant to deliver friendly hospitality and impeccable service during daytime shifts. You will serve food and beverages, respond to guest needs, and work closely with a collaborative team to ensure smooth operations.
With 32–40 hours weekly and benefits including 28 days holiday (plus bank holidays), birthday leave, training opportunities, pension and wellbeing support, this role offers a welcoming path to develop your
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