Hospitality Experience Specialist (Mon–Fri)

WSH Group; Yeovil; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days holiday incl bank holidays

Birthday off

Free meals on shift

Pension and life insurance

Cycle to work scheme

Apprenticeships opportunities

Job summary

BaxterStorey is seeking a friendly General Assistant to join our hospitality team in Yeovil. You will serve food and beverages, deliver outstanding service, and help create memorable guest experiences in a fast-paced environment.

We value collaboration, inclusivity, and development, with ongoing training, a good work-life balance, and opportunities to progress within our growing company. We offer 28 days holiday including bank holidays, free meals on shift, bespoke training, pension and life

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Skills

Passion for food

Customer service

Team collaboration

Adaptability

Food safety knowledge

Job description

BaxterStorey is seeking a friendly General Assistant to join our hospitality team in Yeovil. You will serve food and beverages, deliver outstanding service, and help create memorable guest experiences in a fast-paced environment.

We value collaboration, inclusivity, and development, with ongoing training, a good work-life balance, and opportunities to progress within our growing company. We offer 28 days holiday including bank holidays, free meals on shift, bespoke training, pension and life