Hospitality General Assistant — Service, Growth & Teamwork

BaxterStorey; Wantage; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension & life insurance

Training & apprenticeships

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking a General Assistant to deliver exceptional guest experiences in a busy hospitality setting. You will serve food and beverages, handle guest inquiries with warmth, and support smooth daily operations within a collaborative team.

The role emphasizes excellent customer service, attention to detail, and adherence to safety standards, with opportunities for development and a strong work-life balance in a supportive, inclusive culture.

Qualifications

• Passion for food and/or customer service.
• Ability to thrive in a collaborative and inclusive team.
• Ability to adapt to challenges with a practical approach.
• Previous hospitality experience is a plus.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Customer Service - provide excellent service by attentive guest care along their journey.
• Teamwork - collaborate with colleagues to ensure smooth operations and an inclusive environment.
• Adherence to Regulations - comply with health and safety regulations and location-specific guidelines.
• Cleanliness - maintain kitchen and dining areas to high hygiene standards.

Skills

Food/service passion

Collaborative team

Adaptability

Experience in hospitality

Food safety knowledge

Job description

BaxterStorey is seeking a General Assistant to deliver exceptional guest experiences in a busy hospitality setting. You will serve food and beverages, handle guest inquiries with warmth, and support smooth daily operations within a collaborative team.

The role emphasizes excellent customer service, attention to detail, and adherence to safety standards, with opportunities for development and a strong work-life balance in a supportive, inclusive culture.