Guest Experience Coordinator

BaxterStorey; Enfield; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & development

Apprenticeships

Pension & life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking an Assistant to deliver exceptional hospitality and service in a collaborative team. You will help in serving guests, supporting operations, and upholding hygiene standards, with opportunities for training and development.

The role emphasizes a friendly, professional approach, a passion for food/service, and teamwork in delivering memorable guest experiences. We offer a supportive environment and ongoing development.

Qualifications

• Contagious passion for food and/or customer service.
• Enjoys working in a collaborative and inclusive team.
• Solution-oriented when facing challenges.
• Experience in a similar role in food service is a plus.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Serve food and beverages to guests in a friendly, professional manner.
• Provide attentive customer service throughout the guest journey.
• Collaborate with colleagues to ensure smooth operations and a safe environment.
• Comply with health and safety regulations and location guidelines.
• Maintain cleanliness and hygiene in kitchen and dining areas.

Skills

Food service

Customer service

Team player

Adaptability

Experience in food service

Job description

BaxterStorey is seeking an Assistant to deliver exceptional hospitality and service in a collaborative team. You will help in serving guests, supporting operations, and upholding hygiene standards, with opportunities for training and development.

The role emphasizes a friendly, professional approach, a passion for food/service, and teamwork in delivering memorable guest experiences. We offer a supportive environment and ongoing development.