Hospitality Front Desk Pro — Guest Experience & Perks

Future Inn Cardiff; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted stays

Training program

Food on shift

50% discount on food for you and up to

Staff of the Month

Long service bonus

Refer-a-friend incentive

Job summary

Future Inn Cardiff is seeking a Receptionist to join our front desk team. You will handle general hotel reception duties and deliver outstanding customer service while using Microsoft Office and basic databases.

The ideal candidate will have previous receptionist experience in a corporate environment, be professional, well organized, and able to work both in a team and independently in a fast-paced hospitality setting.

Qualifications

• General hotel reception duties
• Excellent customer service skills
• Proficient with Microsoft packages including databases

Responsibilities

• Greet guests and assist with check-in/check-out
• Answer guest queries and provide information
• Support front desk operations and collaborate with team

Skills

Customer service

Microsoft Office

Database usage

Teamwork

Tools

Database software

Job description

Future Inn Cardiff is seeking a Receptionist to join our front desk team. You will handle general hotel reception duties and deliver outstanding customer service while using Microsoft Office and basic databases.

The ideal candidate will have previous receptionist experience in a corporate environment, be professional, well organized, and able to work both in a team and independently in a fast-paced hospitality setting.